Privacy policy

Last updated: August 20, 2026

At Jarhead Aromatics LLC, we value the trust you place in us when you shop our products, visit our website, sign up for communications, or otherwise interact with our business. As a small, family-operated business, protecting your personal information and being transparent about how it is used are important to us.

This Privacy Policy explains how Jarhead Aromatics LLC ("Jarhead Aromatics," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit jarheadaromatics.com, purchase our products, communicate with us, or otherwise use our website and related services (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to customers, website visitors, and other individuals whose personal information we collect in connection with our Services.

By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, technology, legal requirements, or other operational needs.

When we make changes, we will post the updated Privacy Policy on our website and revise the Last updated date shown above. We may also take additional steps to notify you when required by applicable law.

Information We Collect

The personal information we collect depends on how you interact with Jarhead Aromatics and our website.

"Personal information" generally means information that identifies you, relates to you, describes you, or can reasonably be associated with you.

Information You Provide to Us

When you place an order, create an account, contact us, subscribe to communications, or otherwise interact with our Services, you may provide information such as:

• Your name
• Billing and shipping addresses
• Email address
• Telephone number
• Order and purchase information
• Payment confirmation and transaction information
• Account information, including usernames and account-security information
• Information you provide when contacting customer service or communicating with us
• Marketing and communication preferences

You may choose not to provide certain information. However, doing so may prevent you from using some features of our website or completing certain transactions.

Information Collected Automatically

When you browse or interact with our website, certain information may be collected automatically through cookies, pixels, web beacons, software development kits, and similar technologies.

This may include:

• Device and browser information
• IP address
• Network and connection information
• Pages viewed and website interactions
• Shopping and browsing activity
• Referring websites or sources
• Information about how you interact with our emails or advertisements
• Approximate location derived from an IP address or similar technical information

We refer to this type of information collectively as Usage Data.

Information We Receive From Third Parties

We may also receive information from companies and service providers that help us operate our business.

These may include:

• Shopify, which powers our online store and related ecommerce services
• Payment processors that securely process customer transactions
• Shipping and fulfillment providers
• Analytics providers
• Advertising and marketing partners
• Customer-service providers
• Technology, website, cloud-storage, and security providers

Payment processors may collect information such as credit or debit card details, billing information, or other payment information necessary to complete your transaction.

Information we receive from third parties is handled in accordance with this Privacy Policy and applicable law.

How We Use Your Personal Information

We use personal information to operate Jarhead Aromatics, provide our products and Services, communicate with our customers, and improve the shopping experience.

Processing and Fulfilling Orders

We may use your information to:

• Process payments
• Confirm and fulfill orders
• Arrange shipping and delivery
• Provide tracking and transaction notifications
• Process eligible returns, refunds, and exchanges
• Maintain and manage customer accounts
• Provide other services associated with your purchase

Shopify may also use information associated with your Shopify account to provide Shopify services that you choose to use, subject to Shopify's own privacy policies.

Customer Service and Communications

We may use your information to respond to questions, provide customer support, resolve issues, communicate about your orders, and maintain our relationship with you.

We may also use customer interactions to help us improve our products, website, and overall customer experience.

Marketing and Advertising

Where permitted by law, we may use personal information to send you promotional communications about Jarhead Aromatics, including product releases, special offers, events, announcements, and other information that may interest you.

These communications may be sent by email, text message, or other permitted methods based on your preferences and consent where required.

We may also use information about how customers interact with our website to help us deliver and measure advertising on our website and other online platforms.

Security and Fraud Prevention

We may use personal information to detect, investigate, prevent, or respond to fraudulent, illegal, malicious, or unauthorized activity.

If you create an account with us, you are responsible for protecting your login credentials. Please do not share your username, password, or other account-access information with others.

If you believe your account has been compromised, please contact us promptly.

Legal and Business Requirements

We may use personal information when necessary to comply with applicable laws and regulations, respond to lawful requests, enforce our policies or agreements, resolve disputes, and protect Jarhead Aromatics, our customers, and others.

Cookies and Similar Technologies

Like most ecommerce websites, Jarhead Aromatics uses cookies and similar technologies to help our website function properly and to better understand how visitors use our Services.

Cookies may be used to:

• Remember items in your shopping cart
• Save website preferences
• Maintain account and session functionality
• Analyze website performance and visitor interactions
• Improve our website and shopping experience
• Measure the effectiveness of advertising
• Provide more relevant advertising where permitted

Because our store is powered by Shopify, certain cookies are used by Shopify as part of providing our ecommerce Services.

Third-party service providers and advertising partners may also use cookies and similar technologies in connection with our website.

Most web browsers allow you to manage, block, or delete cookies through your browser settings. Blocking certain cookies may affect the functionality of our website or prevent some features from working properly.

Global Privacy Control

Our website recognizes the Global Privacy Control (GPC) signal.

When we receive a valid GPC signal, we treat it as a request to opt out of certain sharing or targeted-advertising activities for the browser or device sending the signal, as required by applicable law.

If the device can be associated with a Shopify account, the preference may also be applied to that account.

Other than Global Privacy Control where applicable, we may not recognize other browser-based "Do Not Track" signals.

How We Share Personal Information

We do not disclose personal information indiscriminately. We may provide personal information to third parties when it is reasonably necessary to operate our business, provide our Services, fulfill customer requests, advertise our products, or comply with applicable law.

This may include sharing information with:

• Shopify and other companies that provide technology or ecommerce services
• Payment processors
• Shipping and fulfillment providers
• Website hosting and cloud-service providers
• Analytics providers
• Customer-service providers
• Advertising and marketing partners
• Professional advisers and other service providers
• Affiliates, where applicable

We may also disclose information when you specifically request or authorize us to do so, such as when information must be provided to a shipping carrier to deliver an order.

Information may also be disclosed in connection with a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy, or when reasonably necessary to comply with legal obligations, respond to lawful government requests, enforce our agreements, or protect our rights and the rights of others.

Categories of Information We Disclose

During the preceding 12 months, depending on how customers and visitors interacted with our Services, we may have disclosed the following categories of personal information for the business purposes described in this Privacy Policy:

• Identifiers, such as names, email addresses, telephone numbers, addresses, and certain account information
• Customer-record information, such as contact, order, and account information
• Commercial information, including purchases, shopping activity, and customer-service interactions
• Internet or other electronic network activity, including Usage Data
• Approximate geolocation information derived from IP addresses or similar technical information

Recipients may include vendors and service providers performing services on our behalf, business and marketing partners, and affiliates where applicable.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you except as permitted by law or with appropriate consent where required.

Sale and Sharing of Personal Information

Certain privacy laws use specific definitions for the terms "sell," "sale," "share," or "sharing."

During the preceding 12 months, we may have "sold" or "shared," as those terms are defined under applicable privacy laws, certain information in connection with advertising and marketing activities.

The categories may include:

Category of Personal Information	Types of Recipients
Identifiers, such as name, email address, or telephone number	Business and marketing partners
Commercial information, such as records of products or services purchased	Business and marketing partners
Usage Data and online activity information	Business and marketing partners

Where applicable, you may have the right to opt out of these activities. Available options may be provided through the Your Privacy Choices link on our website or through recognized privacy signals such as Global Privacy Control.

SMS and Text Messaging

If you choose to participate in our SMS or text-messaging program, we may use the information you provide to send communications such as:

• Order and transaction notifications
• Abandoned-cart or abandoned-checkout reminders
• Promotional messages and offers
• Product announcements
• Customer-review requests
• Other communications you have consented to receive

Information regarding your SMS opt-in and consent will not be shared with third parties for their own independent marketing purposes.

We may share information with service providers that help us operate and deliver our text-messaging program.

Our website may use cookies and other technologies to remember items placed in your shopping cart, including when checkout is not completed. This information may be used to determine when an eligible cart or checkout reminder should be sent.

You may opt out of marketing text messages according to the instructions provided with those messages.

Email Marketing

If you subscribe to our email communications, we may send you information about new products, seasonal releases, promotions, events, company news, and other Jarhead Aromatics updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Even if you unsubscribe from marketing communications, we may continue to send non-promotional messages when necessary, such as order confirmations, shipping notifications, account notices, customer-service communications, or other transactional messages.

Third-Party Websites and Links

Our website may contain links to websites, social-media platforms, or other online services operated by third parties.

Jarhead Aromatics does not control the privacy or security practices of these third parties. If you leave our website or interact with a third-party service, we encourage you to review that provider's privacy policy and terms.

The inclusion of a link does not necessarily mean Jarhead Aromatics endorses or controls that website or its practices.

Information you choose to post publicly or semi-publicly through social-media platforms or other third-party services may be visible to others and may be used according to the policies of those services.

Children's Privacy

Our Services are not intended for use by children, and we do not knowingly collect personal information from children.

If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us so we can review the situation and, where appropriate, delete the information.

We do not knowingly sell or share, as those terms are defined by applicable privacy laws, personal information belonging to individuals under 16 years of age.

Security of Your Information

We take reasonable measures to help protect the personal information entrusted to us.

However, no website, electronic transmission, storage system, or security measure can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security.

Please avoid sending highly sensitive or confidential information through unsecured communication channels.

How Long We Keep Your Information

We retain personal information for different periods depending on why it was collected and how it is used.

Factors we may consider include whether the information is needed to:

• Maintain your account
• Process or document transactions
• Provide customer support
• Comply with tax, accounting, regulatory, or other legal requirements
• Prevent fraud
• Resolve disputes
• Enforce contracts, policies, or other agreements

When information is no longer reasonably needed, it may be deleted or otherwise handled in accordance with our legal and business obligations.

Your Privacy Rights

Depending on where you live, applicable law may provide you with certain rights regarding your personal information.

These rights may include the ability to:

• Access or Know: Request information about the personal information we maintain about you and how it has been used or disclosed.
• Delete: Request deletion of certain personal information we maintain about you.
• Correct: Request correction of inaccurate personal information.
• Data Portability: Request a copy of certain personal information in a portable format.
• Restrict Processing: Request that certain processing of your information be limited.
• Withdraw Consent: Withdraw consent where we rely on your consent to process information.
• Opt Out: Opt out of certain sales, sharing, targeted advertising, or similar activities where applicable.
• Appeal: Appeal certain decisions regarding a privacy request where applicable law provides that right.

These rights are not absolute and may be subject to exceptions or limitations under applicable law.

You may exercise available privacy rights through options provided on our website or by contacting us using the information below.

We may need to verify your identity before completing certain requests. Where permitted by law, you may also designate an authorized agent to submit a request on your behalf. We may require appropriate evidence that the agent has been authorized to act for you.

We will not discriminate against you for exercising privacy rights provided by applicable law.

International Users

Your personal information may be transferred, stored, or processed in countries other than the country in which you live, including the United States.

Our service providers and business partners may also process information in different countries.

Where applicable law requires safeguards for international data transfers, including transfers from the European Economic Area or United Kingdom, we may rely on approved transfer mechanisms such as the European Commission's Standard Contractual Clauses, applicable UK transfer mechanisms, adequacy decisions, or other legally recognized safeguards.

Privacy Complaints

If you have a concern about how Jarhead Aromatics collects or uses your personal information, please contact us using the information below.

We will review your concern and respond as appropriate.

Depending on where you live, you may also have the right to appeal a decision we make regarding a privacy request or submit a complaint to an applicable privacy or data-protection authority.

Contact Us

Transparency and trust are important to us. If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an available privacy right, please contact:

Jarhead Aromatics LLC
5002 Royal Point Avenue
Kissimmee, FL 34746
United States

Email: contact@jarheadaromatics.com

We appreciate the trust you place in Jarhead Aromatics when you invite our products into your home. We will continue working to handle your information responsibly while providing the service and personal attention you expect from a small business.